All deposits paid at the time of your booking, either via the Internet or telephone are non-
Bookings cannot be amended to lessen the nights without the full amount being due , nor do we transfer bookings to other parties or other dates. All cancellation payments due will be collected from your credit/debit card details given to us at time of booking. Confirmation will be made by email (post if not available) within 24 Hrs. It is the customers responsibility to contact us if this is not received..
Evening Food & Use of The Hot Tub are subject to availability, this allows for routine cleaning and situations beyond our control. The Hot Tub falls within public health restrictions , please note all guests have to shower including hair before use of this facility. Refusal will deny guests access. Swanage Haven guests only are insured to use this facility.
We are an advertised as an exclusively adult guest house, bookings are made with this in mind, sadly presentation of children on arrival for a booking will result in the booking being cancelled with all monies still liable and collected from the card given at time of booking.
Our Check in is between 4pm -
No Alcohol is permitted on the premises unless purchased from the establishment.
We are a totally non-